Patient Information
PREGNANCY/ BREASTFEEDING
Most treatments are contraindicated on women who are pregnant or breastfeeding. We do offer pregnancy/ breastfeeding safe facial treatments and skin care.
We will not perform the following:
Neuromodulator injections
Dermal Fillers or biostimulators
Laser Treatments
Peptide Therapy
Hormone Therapy
Chemical Peels
WELLNESS PROGRAMS
In order to be considered for hormone replacement therapy, peptide therapy or medical weight-loss you must be under the care of a primary care provider.
We not manage your chronic medical conditions or new conditions that are found during lab evaluation. You will be referred back to your primary care provider or specialist for further evaluation and management.
Office Policies
Cancellation Policy
We have a strict 24 hour cancellation policy to cancel or reschedule an appointment.
You will be sent text and/or email reminders prior to your appointment.
Cancellation or rescheduling within 24 hours of an appointment will result in a $150 fee
If you “No Show” once, You will be required to pay a non-refundable $200 deposit towards your next appointment
Two (2) “No Show” appointments will result in full pre-payment of your next service, non refundable
Three (3) “No Show” appointments and you will be dismissed from the practice
Booking An Appointment
To book an appointment we require your full name, phone number, e-mail address, date of birth and a credit card to keep on file for the cancellation policy.
You will be notified ahead of time if you will be charged for a deposit.
Payment & Refunds/Returns
Payment is due at the time of service. No refunds on services rendered
Retail products (non prescription) may be returned within 30 days of purchase for refund or account credit or exchange
By law there are no refunds on ANY Prescription medication
We do not accept any insurance
The use of a HSA or FSA card is at your own risk and we are not responsible if your claim for payment is denied.
Behavior
We will always treat you with respect and kindness, and we expect the same in return. Any aggressive or threatening behavior will not be tolerated and you will be immediately dismissed from the practice. If you have any problems or concerns with a service or product purchased from us, we are more than happy to do our absolute best to make you satisfied, but aggressive behavior will not be tolerated.
Right of Refusal
We have the right to refuse treatment that we deem inappropriate.